Privacy Policy

Introduction

Complete Family Services, Inc.(“we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes how we collect, use, and safeguard information collected through this website (www.completefamilyservices.com).

This policy applies only to information collected through this website. Information collected during clinical services is governed by our separate Notice of Privacy Practices, which describes how protected health information is handled under HIPAA.

Information We Collect

Information you provide voluntarily through our contact form, including your name, email address, phone number, and a brief message.

Information collected automatically, such as IP address, browser type, pages visited, and referring URL, via standard web analytics.

We do not collect health information through this website. Health information is collected only through HIPAA-compliant clinical intake processes.

How We Use Information

• To respond to your inquiry
• To improve the website experience
• To comply with legal obligations

We do not sell, rent, or share your information with third parties for marketing purposes.

Cookies and Web Analytics

We use privacy-respecting analytics tools that do not require cookies or personally identifying information. We do not use third-party advertising cookies or trackers.

Children's Privacy

This website is not directed at children under 13. We do not knowingly collect information from children under 13 through this website. Clinical services for children are governed by HIPAA and California's Confidentiality of Medical Information Act (CMIA), and require parent or guardian consent through our standard intake process.

California Privacy Rights (CCPA / CPRA)

California residents have the following rights under the California Consumer Privacy Act and California Privacy Rights Act:

• The right to know what personal information we collect and how it is used
• The right to request deletion of personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising these rights

To exercise these rights, contact us using the information below.

Data Security

Information submitted through the website contact form is transmitted via TLS encryption. We use industry-standard security practices to protect information from unauthorized access. No internet transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party sites, including professional associations and book retailers. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of the page reflects the most recent revision.

Contact Us

For privacy-related questions, contact us at: